Hello friends,
We are so excited to welcome you all into our 2024 winter season! It has been thrilling to see some of our old faces as you return indoors for play and connection. We want to say a big "Thank you" for thinking of and choosing us!Â
Huge thanks as well to all who stood with us through the year, our members especially. Encouraging us and propelling us forward through the rough summer months. We appreciate you more than you know.Â
Our ribbon-cutting and grand opening event was way beyond our imagination! We appreciate you for showing up with your kiddos and making it so fun. (Hit play below to view our gallery from the event).
We are all about community and it truly warms our hearts to see how the community has rallied around us.
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Now for the updates...
The 2024 season is upon us, and with it, our one year anniversary of being open here in Oshkosh as an indoor playground for our little ones.Â
The learnings have been plenty.
Running a small business, my friend, is not for the faint of heart. With the help of our community, we have made it through this first tumultous year. And we have taken the learnings to shape our future.Â
To ensure we're available to keep serving you for the foreseeable future, we need to be sustainable - both fiscally and physically.Â
With that in mind, we've got some changes coming your way in the form of pricing and hours of operation changes, the introduction of season passes and reward points.
Let's get right to them!Â
- HOURS OF OPERATION: We are changing our hours to better accomodate working parents, without over-extending our already strained manpower. Upon checking the numbers, we found the afternoon sessions not worth staying open for at this time. (For instance, we would often only get one or two friends come play in the 4 hours we are open for play after our break). Our new hours will reflect this change. Same days open - Monday, Wednesday, Thursday, Friday. Still closed Tuesdays. Now open for a bit on Saturdays. On Mon, Wed, Thurs, we're open 9am - 1.30pm ONLY. No afternoon sessions! On the other hand, on Fridays (and I am so excited for this!) we're open 9am - 1pm, then 4pm - 7pm!! (Working moms meetup, anyone?) Saturdays...we're open again from 8am to 11am. Again, working parents, this is your chance. We listened to you and we made it happen. We now look forward to seeing you all Friday evenings or Saturday mornings. Â
- PRICING: We've been informed by a ton of you from the very start that we absolutely need to charge more. And we're finally doing it. We waited too long because the economy was hard on EVERYONE, but then it got even harder to stay operational. Starting December 01, open play will be $9 per kid. Simple. No age differences. Siblings get a $3 discount. If those prices seem too steep for you, check out our next update below.Â
- SEASON PASSES: Our monthly and annual memberships are staying the same. We love them, we think the perks are amazing (especially with our annual memberships) and we have enjoyed getting to really know our annual and frequent members. But we've got something for you who absolutely do not see yourself using us past these cold months. We are introducing a no-brainer season pass for the months of November through April. When I tell you this is a no-brainer, it most certainly is. For comparison, our season passes amount to $18/month per kid (equal to 2 play passes if purchasing each time you come to play, so you get 2 play sessions free in a month!). And the savings only get better for more kids. Christmas presents anyone? Go check them out now here.Â
- POINTS: You shout us out in parent and community groups - totally unprompted. You refer us. You leave amazing reveiws. And for all that and more, we have been so grateful. But we've been looking to take our gratitude for your support to another level. And here's what we're doing. We now have a points system. Some of you (cue, top Homie Hub social media fans) have already been earning extra points and had them added to your system. Others have earned points simply for mentioning us as recommendations for birthday parties and play in community group comments. Now, you can earn more points by doing these, in addition to points you earn for play pass purchases. You could redeem these points to grab a list of items we are making available here shortly. This will be anything from future play passes, homie hub swag (stickers, tshirts, backpacks) even to toys and other items we're getting rid of. More details coming on this. If at anytime you're curious about your points balance, be sure to ask for a printout of your profile when you come in. In the meantime, be sure to send us screenshots of all your shoutouts :)
I can't believe you made it to the end of this.Â
You, my friend, are special.Â
Thank you for sticking with us. We look forward to making lasting memories together for our families 💗
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